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Returns:

  • Your purchases at One Small Child comes with a total satisfaction guarantee. If for any reason you are not delighted with your christening gown, christening outfit, flower girl dress Communion dress or accessory purchase, simply return it within 15 days of receipt, and we'll promptly exchange or refund the merchandise amount. (Please note that because they are created exclusively for you, we cannot accept returns or exchanges of custom personalized articles.)

  • Please see our exchange policy for instructions on making an exchange.

  • It is perfectly acceptable to order more than one size or item to choose between. However, the return shipping cost will be your responsibility.

  • Unless the item you are returning is a mistake on our part, or is defective, we cannot issue a return label or credit your return shipping cost.

  • If you requested the wrong size or item and need to send it back in exchange for another size or style, a shipping charge will apply. (If there was a mistake on our part, there will be no charge for the sending the replacement.)

  • Please be sure to use our measurement charts to determine the correct size the first time you order. Do not try to determine the correct size by the child's age, weight, or the size they are currently wearing in other clothing brands.

  • We have measured each style, allowing for wearing ease. If you order according to the size matching the measurements on the size chart, you will get a good fit and will not have the extra expense of returning an item.

  • No authorization number is required for returns, so you don't need to call in advance.

  • Send your return to:
    One Small Child Returns Dept.
    26 N. 470 W.
    Blackfoot, Idaho 83221

  • All returned items must be unused, with all hang tags and labels in their original position in order to receive a full refund.

  • We cannot accept returns or exchanges of custom personalized or constructed articles.

  • If problems arise, please contact our customer service representatives by email at service@onesmallchild.com or call toll free: (209) 785-2521. If you are calling internationally, our telephone number is 001-208-785-2524.

  • When we receive your returned item we will issue a credit to your card within 3 business days. Please allow 3-4 business days after that for the transaction to post at your bank.

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